Terms and Conditions

1. Introduction

Welcome to Mama Cookie! These Terms and Conditions govern your use of our website, mobile applications, and services. By accessing or using Mama Cookie, you agree to be bound by these Terms. If you disagree with any part of these terms, please do not use our services.

2. Use of Services

Mama Cookie provides an online platform for ordering freshly baked cookies and related products. To use our services, you may need to create an account with accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3. Orders and Payments

When placing an order through Mama Cookie, you are making an offer to purchase the products you have selected. We reserve the right to accept or decline your order at our discretion. Payment must be made at the time of ordering or upon delivery as specified in the checkout process.

All prices are displayed in the local currency and include applicable taxes. Delivery fees may apply and will be clearly indicated during the checkout process.

4. Delivery and Cancellations

We aim to deliver your order within the estimated timeframe provided at checkout. However, delivery times may vary based on various factors including location, weather conditions, and order volume.

Order cancellations may be requested but are subject to our cancellation policy. Orders that have already been prepared or dispatched cannot be canceled.

5. Product Information

We make every effort to display our products accurately, including ingredients and nutritional information. However, we do not guarantee that product descriptions or other content on our site are accurate, complete, reliable, or error-free.

If you have allergies or dietary restrictions, please review the ingredient information carefully before placing an order.

6. User Conduct

When using Mama Cookie, you agree not to:

• Violate any applicable laws or regulations
• Infringe upon the rights of others
• Submit false or misleading information
• Upload or transmit viruses or malicious code
• Attempt to gain unauthorized access to our systems
• Engage in any activity that disrupts or interferes with our services

7. Intellectual Property

The content on Mama Cookie, including text, graphics, logos, images, and software, is owned by or licensed to us and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, distribute, or create derivative works from this content without our express written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Mama Cookie shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your access to or use of our services.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of Mama Cookie after changes to the Terms constitutes your acceptance of the revised Terms.

10. Contact Information

If you have any questions about these Terms, please contact us at:

Email: support@mamacookie.com
Phone: +92 300 1234567
Address: 123 Baker Street, Lahore, Pakistan